Terms and Privacy

Terms of use & Privacy

Terms & Conditions.


“Customer” Means the person who purchases fruit using your login

“Avobox” Means www.avobox.co.nz


“GST” Means Goods & Services Tax chargeable in accordance with the Goods & Services Tax Act 1985

“Login” Means a customer’s personal email address and password used to access Avobox

“Fruit” Means products for sale on avobox.co.nz


By using Avobox you agree that you have read, understood and accepted these terms and conditions. All Fruit and other products supplied by Avobox will be in accordance with these terms and conditions and Avobox has the right to change these terms and conditions from time to time.


Avobox has the discretion to decline any order placed or cancel any order for any reason.


Customers are liable for every order made under their login.


Avobox takes steps to ensure the information provided on its website is correct, however there is no warranty in this regard and Avobox will not be liable for any error or omission. All photos show a representation of appearance of the product, but there is likely to be variations within a variety.


  1. PRICE

The customer will pay Avobox for the fruit ordered at the price displayed on the website at the time the order is submitted together with all shipping costs.


Shipping Costs are determined by location. For rural areas there may be an additional cost. Shipping Costs charged per box of Fruit ordered.


In the event the customer has selected an incorrect shipping option, Avobox reserves the right to refuse or cancel the order, or to charge for any additional shipping costs. The customer will be notified if there is any additional delivery charge for their order.


The prices of fruit and shipping costs are in New Zealand currency and are inclusive of GST.


If Avobox is unable to supply the fruit ordered, Avobox will refund the Customer’s payment.



The customer acknowledges Avobox is selling perishable goods. Avobox will, at its discretion, replace any damaged fruit or provide a refund provided the customer lets Avobox know within 48 hours of receiving the damaged fruit. If requested by Avobox you need to provide a photo of damaged fruit before any refund or replacement.


Avobox will not be liable for damage to fruit as a result of it being incorrectly stored or handled after delivery.



Customers must pay for the fruit purchased either by internet banking or by credit card before their order will be dispatched.


The customer is liable for all costs associated with debt collection.


Avobox does not keep on record any customers credit card details.


Stripe is the company Avobox uses for processing all credit card transactions securely.


Customers with an Avobox account who receive invoice billing are required to pay on the stated due date. Avobox will charge interest of 3% per month and debt collection charges on any accounts not paid by the due date.



Avobox reserves the right to withhold delivery of any product for any reason whatsoever.


Deliveries will be made to the address and location the customer has identified on the order and once left at the specified address the fruit will be deemed to be delivered.


The customer will ensure Avobox or its agent is able to deliver where instructed by the Customer.


Avobox endeavours to dispatch all orders within three working days. If a customer has not received an order within five days of having placed the order, they are required to contact Avobox. In the event the customer receives an incorrect order the customer is required to notify Avobox within 24 hours of receipt and failure to do so will deem acceptance of the fruit delivered by Avobox. If the customer contacts Avobox within 24 hours Avobox will arrange for replacement of the correct fruit if it is available.



Avobox is not liable for any loss, damage or injury arising directly or indirectly from any fruit. Avobox is not liable for any consequential injury or loss of any kind arising from the customer’s use of Avobox or the delivery or failure to deliver fruit.



The customer agrees to indemnify Avobox against all liabilities, losses, claims and expenses arising directly or indirectly out of the customer’s use of the Avobox site or delivery or failure to deliver any product.



Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where the visitors have come to the site from and the pages they visited.



If the customer is not completely satisfied with the quality of Avobox fruit after delivery, Avobox will provide a replacement or a refund.



Avobox does not refund you if you change your mind.


Please see above for information on replacement of damaged goods.



Avobox is located at:


77 Martray Road, Katikati


Email: hello@avobox.co.nz


Privacy Policy


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”


We collect Device Information using the following technologies:


– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit Http://Www.Allaboutcookies.Org.


– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.


– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.



We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).



We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: Https://Www.Google.Com/Intl/En/Policies/Privacy.  You can also opt-out of Google Analytics here: Https://Tools.Google.Com/Dlpage/Gaoptout.


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page Here.



Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.



When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@avobox.co.nz or by mail.